Episodes
Episode cover art
Our Takeaways from eHealthcare’s AI in Healthcare Marketing Week
DECEMBER 16, 2025
Fresh off an incredible AI in Healthcare Marketing Week, BPD’s Stephanie Wierwille, SVP of Strategy & Innovation, and Victoria Davis, Group Account Director, share their biggest takeaways and the standout moments shaping the future of healthcare marketing. They also explore the conversatio...
Episode cover art
Payor-Provider: What's Next in 2026
DECEMBER 09, 2025
As hospitals and health systems head into another year of financial pressure, shifting consumer expectations, and intensifying scrutiny, what does the future of payor-provider relations look like in 2026? In this episode, Stephanie Wierwille sits down with Kate Caverno, BPD’s SVP of Payer-Prov...
Episode cover art
Why Health Systems Struggle to Think Differently About AI
DECEMBER 02, 2025
In this episode of The No Normal Show, Stephanie Wierwille is joined by Drew Marlatt, BPD’s VP of Data Products and Technology, for a conversation on one of the biggest barriers to innovation in healthcare: mindset. They explore what it really means to shift healthcare leaders’ mindse...
Episode cover art
What Do Consumers Really Think About Healthcare Advertising?
NOVEMBER 25, 2025
What does a consumer study say about healthcare advertising? In this episode of The No Normal Show, we discuss exclusive insights from BPD's latest consumer study and figure out what messages resonate, and what turns consumers off. Join us as we explore the findings and see how health systems ...
Episode cover art
The M&A Blind Spot That Costs Health System Millions
NOVEMBER 18, 2025
In this episode of The No Normal Show, Stephanie Wierwille and Nicole James of BPD sit down with Philip Guiliano, founding partner at BrandActive, to explore their new joint paper, The Courage to Save Millions. Together, they reveal how healthcare brands can unlock millions i...
Episode cover art
Halfway to 2030: Updates from Joe Public’s Predict-O-Meter
NOVEMBER 12, 2025
As 2025 winds down, hosts Stephanie Wierwille and Victoria Davis take a look at how healthcare is transforming and how close we are to realizing the predictions of Joe Public 2030. The team kicks things off with inspiring marketing moments from the New York City Marathon before diving...
Episode cover art
LIVE FROM HLTH25: Alyssa Ellis of Beyond Assisting on inspiring the next gen of surgical techs
NOVEMBER 11, 2025
“I just think there needs to be more awareness of the job itself and also just changing the culture of surgery that tends to be a little more negative.”
Episode cover art
LIVE FROM HLTH25: Olivia Richman of Docfluencer MDO discusses how social media is reshaping healthcare
NOVEMBER 10, 2025
“We want to transform and revolutionize, or create a different type of healthcare system.”At HLTH 2025, Dr. Olivia Rich...
Episode cover art
LIVE FROM HLTH25: Jacob Plummer on how AI can scale clinical capacity
NOVEMBER 07, 2025
“I think of it as a resident physician that is in an AI format.”At HLTH 2025, Jacob Plummer shared how Ada Health is using AI to solve some of healthcare’s biggest system-level challenges, from...
Episode cover art
LIVE FROM HLTH25: Dr. Harpreet Tsui on bringing humanity back to healthcare
NOVEMBER 06, 2025
“Every person who’s a doctor went into healthcare to help people. And when we feel like we’re fighting systems that don’t allow us to help those patients, that becomes really frustrating.” At HLTH 2025, Dr. Harpreet Tsui delivered a timely reminder: the future of care must ser...
Load more episodes
00:00
30:00