Episodes
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What Just Happened?! The Medicare Confidence Gap
OCTOBER 07, 2026
Medicare enrollment is more than an individual’s coverage decision. It operationally impacts health systems, shaping patient volume, payer mix, and whether patients stay connected to the providers they trust. In this episode of
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What Just Happened?! The Patient Next Door
SEPTEMBER 15, 2026
Healthcare consumers are changing faster than the systems trying to reach them. In this episode of What Just Happened?!
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Minutes to Moments: AI, Experience, and the Future of Care
MAY 13, 2026
In this final episode of our series exploring the strategic imperative of speed in healthcare, Emily Baker is joined by Kelly Nye, Vice President of Marketing and Digital Strategy at HCA Healthcare, and Jessica Schmidt, President of BPD Healthcare.<...
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Minutes to Moments: Leading Teams That Can Keep Up
MAY 01, 2026
Speed doesn’t happen on its own. It happens through people.In this episode, part of our series on the strategic imperative of speed in healthcare, Emily Baker speaks with Jeremy H...
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Minutes to Moments: Bold Moves at Scale
APRIL 24, 2026
If speed is now the strategy, the next question is: how do you actually operationalize it at scale?In this episode, part of our series exploring the strategic imperative of speed ...
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Minutes to Moments: The New Pace of Growth
APRIL 15, 2026
This season marks a new era of The No Normal Show.Over the next four episodes, we’re exploring one critical issue shaping the future of healthcare: speed....
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What Just Happened?! Tell Your Story, or Others Will
APRIL 01, 2026
 In this episode of What Just Happened?!, Emily Baker and Sarah Mars Bow...
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What Just Happened?! AI Takes Center Stage at Joe Public Retreat
MARCH 11, 2026
What Just Happened?! In this week’s episode, Emily is joined by Stephanie Wierwille, EVP of Strategy & Innovation, to discuss takeaways from BPD’s 10th Joe Public Retreat, where leading health system marketers gathered around one big question: w...
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What Just Happened?! Joe Public Retreat, AI Takes on Healthcare, and Meta on Trial
MARCH 02, 2026
What Just Happened?! is a new bite-sized series from the No Normal Show, where we’re unpacking the headlines to give healthcare and marketing leaders quick insights across major moments. What’s on our minds as we roll into March? Quick takeaways from Joe Public Retreat in South Beach,...
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Our Takeaways from eHealthcare’s AI in Healthcare Marketing Week
DECEMBER 16, 2025
Fresh off an incredible AI in Healthcare Marketing Week, BPD’s Stephanie Wierwille, SVP of Strategy & Innovation, and Victoria Davis, Group Account Director, share their biggest takeaways and the standout moments shaping the future of healthcare marketing. They also explore the conversatio...
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